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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Use multimedia equipment and programs
   • Select required multimedia equipment and programs for a given purpose
   • Set up and operate multimedia equipment and programs according to organisational procedures
   • Use general features and functions of multimedia equipment
   • Assist relevant stakeholders to use multimedia equipment and programs safely and according to organisational procedures
2. Maintain multimedia equipment and programs
   • Identify and correct minor operational faults according to organisational procedures
   • Implement routine preventive maintenance, including making arrangement for repairs
   • Identify situations where specialist assistance is required and take required action
3. Review use of multimedia equipment and programs
   • Source information from relevant stakeholders on problems with use of current multimedia equipment and programs
   • Source and assess information on available multimedia equipment and programs, products and services based on feedback and intended use
   • Make recommendations for purchase of new or replacement items, where required

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

use at least one piece of physical multimedia equipment and two different digital multimedia programs.

In the course of the above, the candidate must:

assist others to use multimedia equipment and programs

correct minor operational faults

make recommendations for upgrading multimedia equipment and programs.

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Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

common multimedia options relevant to the work context at a generalist level

features and general operating functions of different multimedia options

common faults and ways of rectifying these in multimedia equipment and programs used

scope of repair and maintenance activities that can be undertaken without specialist assistance

sources of information on multimedia equipment and programs

conditions of current licences and equipment maintenance agreements.

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